Privacy Policy
Effective Date: August 18, 2026
360Haus LLC ("360Haus," "we," "our," or "us") respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy describes the information we may collect, how we use it, and how we protect it when you interact with 360Haus through our website, services, communications, scheduling systems, customer support channels, or SMS messaging program.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Mobile or telephone number
Service address or project location
Company or organization name
Project, proposal, scheduling, and service information
Communications you send to us by email, telephone, text message, forms, or other methods
Information necessary to provide, schedule, support, or maintain our services
We may also automatically collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.
How We Use Information
We may use personal information to:
Provide requested products and services
Schedule installations, service visits, consultations, or appointments
Communicate regarding projects, proposals, appointments, service requests, and account activity
Send operational notifications and reminders
Respond to customer support requests
Coordinate employees, technicians, and project teams
Maintain project and service records
Improve our website, services, and business operations
Protect against fraud, misuse, or security incidents
Comply with applicable legal and regulatory requirements
SMS and Mobile Messaging
If you provide your mobile number and consent to receive text messages from 360Haus, we may send messages relating to scheduling, appointments, project updates, task assignments, service requests, confirmations, reminders, support, and other operational communications.
Message frequency varies based on your interaction with 360Haus and the services being provided.
Message and data rates may apply.
You may opt out of SMS messages at any time by replying STOP. You may reply HELP for assistance.
Consent to receive SMS messages is not a condition of purchasing goods or services unless messaging is necessary to provide a service you specifically requested.
Mobile Information and Messaging Consent
360Haus does not share, sell, rent, or otherwise provide your mobile phone number, SMS opt-in information, or messaging consent information to third parties or affiliates for marketing or promotional purposes.
Mobile information and messaging consent may only be used as necessary to operate our messaging program, deliver requested communications, provide services, maintain security, or comply with applicable law.
Service providers that assist us in operating our communications systems may process information solely as necessary to provide those services on our behalf.
Sharing of Other Information
We may disclose information to service providers that assist us with legitimate business operations such as hosting, scheduling, communications, data storage, payment processing, technical support, and similar services.
We may also disclose information when required by law, legal process, court order, governmental request, or when reasonably necessary to protect the rights, property, safety, or security of 360Haus, our employees, our customers, or others.
We do not sell personal information for unrelated third-party marketing purposes.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
No electronic transmission or storage system can be guaranteed to be completely secure.
Data Retention
We retain information for as long as reasonably necessary to provide services, maintain project and service records, fulfill legal or contractual obligations, resolve disputes, and support legitimate business operations.
Your Choices
You may contact us to request that we update or correct personal information we maintain about you.
You may stop receiving text messages by replying STOP to any message from our messaging program.
You may request assistance by replying HELP.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.
Any updated policy will be posted on our website with a revised effective date.
Contact Us
360Haus LLC
Email: support@360-haus.com
